Evaluating the Customer's Reliability

Today's post is dedicated to checking organizers and customers.

Seldon.Pro helps you not only select specific tenders, but analyze them and make a weighed decision on your participation. You can learn about your chances of winning and potential competitors. You can also use Seldon.Pro to find out more about customers and organizers, and plan your strategy ahead.

Where is it?

The information is displayed in the special analytical section of a tender page. You will see a single section if a customer acts as organizer and two separate sections if customer and organizer are two different legal entities:

Let's have a look at the following example:

Service maintenance of indoor climate equipment

Organizer-customer: GBU "Migration Center".

On the left is a total number of company's tenders, government contracts and arbitration cases.

On the right is the customer rating calculated using the unique Seldon.Pro algorithms. The rating is based on multiple criteria that are analyzed separately. This information can be used to ensure an efficient cooperation with a customer:

As you can see, this customer is a legally reliable tenderer who publishes documentation without delays.

When deciding whether to participate in a tender or not, you should pay attention to the chances of winning, calculated for your company, and potential participants in order to assess the competition.

Repairs at the State Budgetary Educational Institution “Sambo-70” of Moskomsport

Organizer-customer: GKU "DESZS" of Moskomsport.

You can see that the organization publishes tenders on a regular basis, however they are not always conducted responsibly: the customer often acts as defendant in court proceedings; it has numerous complaints filed against it with the Federal Antimonopoly Service:

The customer's weak point is the frequent arbitration cases. How to learn more about these cases and decide whether they are serious enough to refrain from participating in a tender?

Due Diligence in Seldon.Basis

Use Seldon.Basis to conduct a thorough examination of a company, including its financial situation and overall reliability. Please note that using Seldon.Basis requires a separate account. Click here to request a trial account.

You can open the detailed customer profile by clicking on their name. First and foremost, you should pay attention to the arbitration cases. This particular company has lost several cases of non-performance and inadequate performance of obligations under construction, supply, and paid services contracts. Claims have been filed by different companies, which is indicative of the customer's systematic failure to fulfill its obligations:

Therefore, this is not a reliable company.

Better Decision-Making

Analytical capabilities of Seldon.Pro and Seldon.Basis will ensure rational decision-making and effective participation in tenders. You will be aware of all possible risks associated with participation in certain tenders. Working with large collections of tenders is really easy thanks to information on your winning probability and customer's reliability.

Best regards,
The Seldon.Pro Team